This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from eternalpitch.com (the "Site").

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1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, such as:

• Web browser

• IP address

• Time zone

• Cookies installed on your device

As you browse, we also collect:

• Pages or products viewed

• Referral sources (e.g., websites, search terms)

• Site interactions

This is referred to as "Device Information", and is collected using:

• Log files

• Web beacons, tags, and pixels

When you place an order or attempt to, we collect "Order Information" such as:

• Name

• Billing and shipping address

• Payment method (including credit card details)

• Email address

• Phone number

Together, "Personal Information" includes both Device Information and Order Information.

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2. HOW WE USE YOUR PERSONAL INFORMATION

We use your Order Information to:

• Fulfill orders (processing payments, shipping, invoicing, etc.)

• Communicate with you

• Screen for potential fraud

• Send relevant offers and product updates (if consent is given)

We use Device Information to:

• Monitor site performance

• Improve the Site’s usability and marketing effectiveness

• Screen for fraud and security threats

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3. SHARING YOUR PERSONAL INFORMATION

We share your information with trusted third parties:

• Shopify (store platform): https://www.shopify.com/legal/privacy

• Google Analytics: https://www.google.com/intl/en/policies/privacy/ (opt-out: https://tools.google.com/dlpage/gaoptout)

We may also share data to comply with laws, respond to legal requests, or protect our rights.

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4. BEHAVIOURAL ADVERTISING

We use your info for targeted advertising via:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can opt out via: https://optout.aboutads.info/?c=2&lang=EN

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5. DO NOT TRACK

We do not alter our data collection practices when a Do Not Track signal is received.

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6. YOUR RIGHTS (EU & SWISS USERS)

If you are located in Europe or Switzerland, you have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Data portability

To exercise your rights, contact us at: contact@eternalpitch.com

Please note that your data may be processed or stored outside of Europe, including in Canada or the United States.

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7. DATA RETENTION

We retain your Order Information for our records unless you request deletion.

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8. MINORS

The Site is not intended for individuals under the age of 16.

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9. CHANGES

We may update this Privacy Policy occasionally for legal, operational, or business reasons. Updates will be posted here with a revision date.

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10. CONTACT US

If you have questions, requests, or complaints about this policy, contact us at:

Eternal Moret Pitch
Chemin des Barrières 47B
1920 Martigny, Valais, Switzerland
📧 contact@eternalpitch.com

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Hosting Provider: Shopify Inc.

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This policy is designed to meet Swiss and European data protection standards (FADP / GDPR).