Shipping Policy

Thank you for shopping at Eternal Pitch. We are committed to delivering your order accurately, in good condition, and always on time.

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Domestic Shipping: Estimated delivery time is 3-5 business days.
• International Shipping: Estimated delivery time is 7-14 business days.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Eternal Pitch is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Eternal Pitch is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy

Please visit our Returns & Refunds Policy page for detailed information about options and procedures for returning your order.

Contact Us

If you have any questions about the delivery and shipment of your order, please contact us at Contact@eternalpitch.com.